Saint Cloud Minnesota Fairfield Inn
The room reservation specialist is responsible for handling reservations in a friendly and efficient manner and indicating available rates to maximise room revenue and average rates. As someone who has been to this property before, I can tell others and share it with you.
This role is directly related to compliance with the policies, procedures and regulations of the hotel and the management of the property.
The main tasks may not consist of administrative, executive or professional tasks more than 50% of the time, and the duties of the job include the application of discretion and independent assessment. OEM employees must work at least 30 hours per week during their employment, and overtime is applied to them and charged accordingly. Exempt employees work as many hours of overtime as necessary to fulfil their duties. Management - Employees at employee level can work up to 24 hours a day, seven days a week if necessary, as long as they are required to perform their duties and responsibilities, but their primary responsibilities are not limited to administrative and executive tasks. Exempt employees may work more overtime than necessary or as many hours as necessary while carrying out administrative, executive and / or professional tasks as needed.
Employees - Employees at work level can work up to 24 hours a day, seven days a week, if necessary or as many hours as necessary while performing administrative, managerial or professional tasks as required.
Work to achieve the performance targets focused on increasing sales, profitability, guest and employee satisfaction. Other responsibilities include customer service, marketing, customer care, operations management and other related responsibilities.
These policies and standards aim to keep Booking.com relevant and family-friendly while limiting the expression of strong opinions. Comments in the media, including on social media such as Facebook, Twitter, YouTube and other social networks, are not permitted.
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All contributions to Booking.com are treated with the utmost respect and reflect our commitment to our guests and property. We are also responsible for providing guests with a sense of comfort and well-being while maintaining a high level of visibility. All visitors' identification numbers are checked to ensure they meet the minimum age requirements for purchasing alcohol.
We archive all reviews older than 36 months to keep the information relevant to your upcoming trip in line with industry best practices.
We believe that property reviews, posts and reactions will highlight a wide range of opinions and experiences that are important to help guests make a well-informed decision about where to stay. We will remove promotional content and use user generated content or content that the hotel responds to. Any questions relating to Booking.com services should be referred to our customer service and accommodation service team. Please post and moderate your comments to conform to our guidelines and we will only use user-created or property-replied content.
Booking.com will not attempt to conceal the identity of the guest or any other information about the hotel, such as name, address, telephone number or e-mail address.
The server is responsible for receiving customers "orders for food and beverages, serving food and beverages prepared with individual checks, and sometimes accepting payments, especially during PM hours. Can perform additional tasks, accompany guests from the counter, set accounting tables to tables, serve customers, serve the cash desk, etc.
They are also responsible for monitoring and participating in the Preventive Maintenance Program to ensure that guest rooms are cleaned, that room attendants adhere to standards when required, and that staff undertake the necessary training. Help inspect the rooms and make sure they are clean and safe for guests and staff. Their role would also include, for example, doing deep cleaning and checking and leaving the rooms. You can also participate in a variety of other tasks, such as cleaning, maintenance, cleaning of equipment, etc.
Analysts develop and implement programs to recognize and reward components that feed into base salaries, bonuses, and incentives. This role is integrated into the assessment and analysis to determine whether the organization pays wages or incentives that are fair and competitive in the market.
Only customers who have booked through booking.com and stayed at the property concerned can write a review and downgrading the competition by giving a negative review will not be tolerated. The reception staff is responsible for welcoming and registering guests who provide excellent service during their stay, settle the guest's bills and settle their accounts after the end of their stay. The "Reception Manager" is charged with helping the Reception Manager and the Managing Director to provide guests with a attentive, courteous and efficient service prior to their arrival.